OwlCyberSecurity - MANAGER

Edit File: 1742920775.M817243P2603019.cloudbhc.clouditzone.com,S=20717,W=21382:2,S

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Date: Tue, 25 Mar 2025 21:39:35 +0500
From: tauseef@onebox.pk
To: Muzafar@solochoicez.com
Subject: TDCP Software Development Project
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AoA Muzaffar Sb,

I hope this email finds you well.

Please refer to the Software Development Section of the TDCP Tender for 
Digitalization of TDCP Resorts. Following a detailed discussion with the 
TDCP team and my development team, the scope of work has expanded. The 
TDCP team is also exploring the possibility of increasing the budget, 
subject to approval, to accommodate additional requirements, including 
taxes.

A detailed revised costing will be shared with you shortly.

Below is a summary of the key points discussed during the meeting:
-------------------------

SCOPE OF WORK (REVISED TASKS)

User Management System
	*

E-Ticketing System
	*

Patriata Inspection Application
	*

TDCP Web Portal with Multiple Sub-Domains
	*

TDCP Web Application
	*

E-Reservation System
	*

Cyber Security Implementation
	*

Any other connected tasks

-------------------------

E-TICKETING SYSTEM – KEY SPECIFICATIONS

General Tickets (Walk-In Tickets)

Web Dashboard
	*

Desktop App
	*

Mobile App (Handheld Devices)

Travel Tickets (Route, Schedule & Destination-Based)

Sightseeing
	*

Buses
	*

Train
	*

Airplane

Ride Tickets (Round-Trip within the Facility)
	*

Queue Management System

Normal Queue
	*

Executive Queue (Priority 1)
	*

Senior Citizen Queue (Priority 2)
	*

Group Queue
	*

Family Queue (Priority 3)
	*

Multi-Station / Multi-Department Support (Similar to Indus Hospital 
Model)

-------------------------

TECHNICAL ARCHITECTURE

Middle Tier: Python, Java, or C#
	*

Front End: MEAN / MERN / TKInter
	*

Backend: MySQL + Embedded DB + Oracle/SQL Server + Teradata

-------------------------

SUPPORT REQUIREMENTS

Vendor Support: 365 days/year, 10 hours/day (remote access + on-site 
visits as needed).

No weekends/holidays off (except during maintenance).

Response Time:

Patriata: Shortest possible.
	*

Other Resorts: 4 to 72 hours.

-------------------------

DISASTER RECOVERY PLAN

Mechanism for manual data entry (Excel) with import functionality in 
case of system failure.

-------------------------

DATA MANAGEMENT

Embedded MySQL at Each Location

Handling crashes, security, and encryption.

Replication & Synchronization

DB-to-DB replication, parallel processing, and locking mechanisms.

Multi-Layer Storage

On-Machine → Cloud → Physical Online Server (Auto/Scheduled Sync).

-------------------------

CLOUD READINESS

Private Cloud Setup

Physical servers, multiple VMs, network topology, DB servers, proxy 
servers, load balancers.

Public Cloud Options

Azure / AWS integration.

Scalability

Clustering, microservices vs. macroservices.

-------------------------

INTEGRATION REQUIREMENTS

RF Cards/Bands (Future Use)
	*

Mobile Scanning Apps & Devices (Sunmir, Datalog, Memor, Price Checkers)
	*

Thermal Printers (POS, Label, Kitchen Printers - Ribbon/Ribbonless)
	*

Self-Service Kiosks (Ticket Regeneration for Queues)
	*

Payment Gateway Integration
	*

Third-Party APIs (SSO, Google, SMS, WhatsApp)
	*

SMD Programming Module (IP Configuration, Multi-Device Data 
Transmission)
	*

Voice Generation (Text-to-Speech - English & Urdu)

-------------------------

Please let me know if you need any further clarification. Looking 
forward to your feedback.

Best regards,
Tauseef Anwar
--=_d270b276a97fcfdc58210f9808e325be
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<html><head><meta http-equiv=3D"Content-Type" content=3D"text/html; charset=
=3DUTF-8" /></head><body style=3D'font-size: 10pt; font-family: Verdana,Gen=
eva,sans-serif'>
<p style=3D"color: #404040; font-size: 16.002px; font-family: DeepSeek-CJK-=
patch, Inter, system-ui, -apple-system, BlinkMacSystemFont, 'Segoe UI', Rob=
oto, 'Noto Sans', Ubuntu, Cantarell, 'Helvetica Neue', Oxygen, 'Open Sans',=
 sans-serif;">AoA Muzaffar Sb,
<p style=3D"color: #404040; font-size: 16.002px; font-family: DeepSeek-CJK-=
patch, Inter, system-ui, -apple-system, BlinkMacSystemFont, 'Segoe UI', Rob=
oto, 'Noto Sans', Ubuntu, Cantarell, 'Helvetica Neue', Oxygen, 'Open Sans',=
 sans-serif;">I hope this email finds you well.
<p style=3D"color: #404040; font-size: 16.002px; font-family: DeepSeek-CJK-=
patch, Inter, system-ui, -apple-system, BlinkMacSystemFont, 'Segoe UI', Rob=
oto, 'Noto Sans', Ubuntu, Cantarell, 'Helvetica Neue', Oxygen, 'Open Sans',=
 sans-serif;">Please refer to the&nbsp;Software Develo=
pment Section&nbsp;of the&nbsp;T=
DCP Tender for Digitalization of TDCP Resorts. Following a detaile=
d discussion with the&nbsp;TDCP team&nb=
sp;and&nbsp;my development team, the<s=
pan>&nbsp;scope of work has expanded. The TDCP team=
 is also exploring the possibility of&nbsp;increasing =
the budget, subject to approval, to accommodate additional require=
ments, including taxes.
<p style=3D"color: #404040; font-size: 16.002px; font-family: DeepSeek-CJK-=
patch, Inter, system-ui, -apple-system, BlinkMacSystemFont, 'Segoe UI', Rob=
oto, 'Noto Sans', Ubuntu, Cantarell, 'Helvetica Neue', Oxygen, 'Open Sans',=
 sans-serif;">A&nbsp;detailed revised costing=
&nbsp;will be shared with you shortly.
<p style=3D"color: #404040; font-size: 16.002px; font-family: DeepSeek-CJK-=
patch, Inter, system-ui, -apple-system, BlinkMacSystemFont, 'Segoe UI', Rob=
oto, 'Noto Sans', Ubuntu, Cantarell, 'Helvetica Neue', Oxygen, 'Open Sans',=
 sans-serif;">Below is a summary of the key points discussed during the mee=
ting:
<hr style=3D"color: #404040; font-size: 16.002px; font-family: DeepSeek-CJK=
-patch, Inter, system-ui, -apple-system, BlinkMacSystemFont, 'Segoe UI', Ro=
boto, 'Noto Sans', Ubuntu, Cantarell, 'Helvetica Neue', Oxygen, 'Open Sans'=
, sans-serif;" />
<h3 style=3D"color: #404040; font-size: calc(var(--ds-md-zoom)*16px); font-=
family: DeepSeek-CJK-patch, Inter, system-ui, -apple-system, BlinkMacSystem=
Font, 'Segoe UI', Roboto, 'Noto Sans', Ubuntu, Cantarell, 'Helvetica Neue',=
 Oxygen, 'Open Sans', sans-serif; font-weight: var(--ds-font-weight-strong)=
;">Scope of Work (Revised Tasks)</h3>
<ol style=3D"color: #404040; font-size: 16.002px; font-family: DeepSeek-CJK=
-patch, Inter, system-ui, -apple-system, BlinkMacSystemFont, 'Segoe UI', Ro=
boto, 'Noto Sans', Ubuntu, Cantarell, 'Helvetica Neue', Oxygen, 'Open Sans'=
, sans-serif;" start=3D"1">
<li>
User Management Sys=
tem
</li>
<li>
E-Ticketing System<=
/strong>
</li>
<li>
Patriata Inspection=
 Application
</li>
<li>
TDCP Web Portal wit=
h Multiple Sub-Domains
</li>
<li>
TDCP Web Applicatio=
n
</li>
<li>
E-Reservation Syste=
m
</li>
<li>
Cyber Security Impl=
ementation
</li>
<li>
Any other connected=
 tasks
</li>
</ol>
<hr style=3D"color: #404040; font-size: 16.002px; font-family: DeepSeek-CJK=
-patch, Inter, system-ui, -apple-system, BlinkMacSystemFont, 'Segoe UI', Ro=
boto, 'Noto Sans', Ubuntu, Cantarell, 'Helvetica Neue', Oxygen, 'Open Sans'=
, sans-serif;" />
<h3 style=3D"color: #404040; font-size: calc(var(--ds-md-zoom)*16px); font-=
family: DeepSeek-CJK-patch, Inter, system-ui, -apple-system, BlinkMacSystem=
Font, 'Segoe UI', Roboto, 'Noto Sans', Ubuntu, Cantarell, 'Helvetica Neue',=
 Oxygen, 'Open Sans', sans-serif; font-weight: var(--ds-font-weight-strong)=
;">E-Ticketing System &ndash; Key Specifications</h3>
<ol style=3D"color: #404040; font-size: 16.002px; font-family: DeepSeek-CJK=
-patch, Inter, system-ui, -apple-system, BlinkMacSystemFont, 'Segoe UI', Ro=
boto, 'Noto Sans', Ubuntu, Cantarell, 'Helvetica Neue', Oxygen, 'Open Sans'=
, sans-serif;" start=3D"1">
<li>
General Tickets (Wa=
lk-In Tickets)
<ul>
<li>
Web Dashboard
</li>
<li>
Desktop App
</li>
<li>
Mobile App (Handheld Device=
s)
</li>
</ul>
</li>
<li>
Travel Tickets (Rou=
te, Schedule &amp; Destination-Based)
<ul>
<li>
Sightseeing
</li>
<li>
Buses
</li>
<li>
Train
</li>
<li>
Airplane
</li>
</ul>
</li>
<li>
Ride Tickets (Round=
-Trip within the Facility)
</li>
<li>
Queue Management Sy=
stem
<ul>
<li>
Normal Queue
</li>
<li>
Executive Queue (Priority 1=
)
</li>
<li>
Senior Citizen Queue (Prior=
ity 2)
</li>
<li>
Group Queue
</li>
<li>
Family Queue (Priority 3)</=
p>
</li>
<li>
Multi-Station / Multi-Depar=
tment Support (Similar to Indus Hospital Model)
</li>
</ul>
</li>
</ol>
<hr style=3D"color: #404040; font-size: 16.002px; font-family: DeepSeek-CJK=
-patch, Inter, system-ui, -apple-system, BlinkMacSystemFont, 'Segoe UI', Ro=
boto, 'Noto Sans', Ubuntu, Cantarell, 'Helvetica Neue', Oxygen, 'Open Sans'=
, sans-serif;" />
<h3 style=3D"color: #404040; font-size: calc(var(--ds-md-zoom)*16px); font-=
family: DeepSeek-CJK-patch, Inter, system-ui, -apple-system, BlinkMacSystem=
Font, 'Segoe UI', Roboto, 'Noto Sans', Ubuntu, Cantarell, 'Helvetica Neue',=
 Oxygen, 'Open Sans', sans-serif; font-weight: var(--ds-font-weight-strong)=
;">Technical Architecture</h3>
<ul style=3D"color: #404040; font-size: 16.002px; font-family: DeepSeek-CJK=
-patch, Inter, system-ui, -apple-system, BlinkMacSystemFont, 'Segoe UI', Ro=
boto, 'Noto Sans', Ubuntu, Cantarell, 'Helvetica Neue', Oxygen, 'Open Sans'=
, sans-serif;">
<li>
Middle Tier:</stron=
g>&nbsp;Python, Java, or C#
</li>
<li>
Front End:=
&nbsp;MEAN / MERN / TKInter
</li>
<li>
Backend:<s=
pan>&nbsp;MySQL + Embedded DB + Oracle/SQL Server + Teradata
</li>
</ul>
<hr style=3D"color: #404040; font-size: 16.002px; font-family: DeepSeek-CJK=
-patch, Inter, system-ui, -apple-system, BlinkMacSystemFont, 'Segoe UI', Ro=
boto, 'Noto Sans', Ubuntu, Cantarell, 'Helvetica Neue', Oxygen, 'Open Sans'=
, sans-serif;" />
<h3 style=3D"color: #404040; font-size: calc(var(--ds-md-zoom)*16px); font-=
family: DeepSeek-CJK-patch, Inter, system-ui, -apple-system, BlinkMacSystem=
Font, 'Segoe UI', Roboto, 'Noto Sans', Ubuntu, Cantarell, 'Helvetica Neue',=
 Oxygen, 'Open Sans', sans-serif; font-weight: var(--ds-font-weight-strong)=
;">Support Requirements</h3>
<ul style=3D"color: #404040; font-size: 16.002px; font-family: DeepSeek-CJK=
-patch, Inter, system-ui, -apple-system, BlinkMacSystemFont, 'Segoe UI', Ro=
boto, 'Noto Sans', Ubuntu, Cantarell, 'Helvetica Neue', Oxygen, 'Open Sans'=
, sans-serif;">
<li>
Vendor Support:</st=
rong>&nbsp;365 days/year, 10 hours/day (remote access + on-sit=
e visits as needed).
<ul>
<li>
No weekends/holiday=
s off&nbsp;(except during maintenance).
</li>
</ul>
</li>
<li>
Response Time:</str=
ong>
<ul>
<li>
Patriata:<=
span>&nbsp;Shortest possible.
</li>
<li>
Other Resorts:</str=
ong>&nbsp;4 to 72 hours.
</li>
</ul>
</li>
</ul>
<hr style=3D"color: #404040; font-size: 16.002px; font-family: DeepSeek-CJK=
-patch, Inter, system-ui, -apple-system, BlinkMacSystemFont, 'Segoe UI', Ro=
boto, 'Noto Sans', Ubuntu, Cantarell, 'Helvetica Neue', Oxygen, 'Open Sans'=
, sans-serif;" />
<h3 style=3D"color: #404040; font-size: calc(var(--ds-md-zoom)*16px); font-=
family: DeepSeek-CJK-patch, Inter, system-ui, -apple-system, BlinkMacSystem=
Font, 'Segoe UI', Roboto, 'Noto Sans', Ubuntu, Cantarell, 'Helvetica Neue',=
 Oxygen, 'Open Sans', sans-serif; font-weight: var(--ds-font-weight-strong)=
;">Disaster Recovery Plan</h3>
<ul style=3D"color: #404040; font-size: 16.002px; font-family: DeepSeek-CJK=
-patch, Inter, system-ui, -apple-system, BlinkMacSystemFont, 'Segoe UI', Ro=
boto, 'Noto Sans', Ubuntu, Cantarell, 'Helvetica Neue', Oxygen, 'Open Sans'=
, sans-serif;">
<li>
Mechanism for&nbsp;</=
span>manual data entry (Excel)&nbsp;with<span=
>&nbsp;import functionality&nbsp;in ca=
se of system failure.
</li>
</ul>
<hr style=3D"color: #404040; font-size: 16.002px; font-family: DeepSeek-CJK=
-patch, Inter, system-ui, -apple-system, BlinkMacSystemFont, 'Segoe UI', Ro=
boto, 'Noto Sans', Ubuntu, Cantarell, 'Helvetica Neue', Oxygen, 'Open Sans'=
, sans-serif;" />
<h3 style=3D"color: #404040; font-size: calc(var(--ds-md-zoom)*16px); font-=
family: DeepSeek-CJK-patch, Inter, system-ui, -apple-system, BlinkMacSystem=
Font, 'Segoe UI', Roboto, 'Noto Sans', Ubuntu, Cantarell, 'Helvetica Neue',=
 Oxygen, 'Open Sans', sans-serif; font-weight: var(--ds-font-weight-strong)=
;">Data Management</h3>
<ol style=3D"color: #404040; font-size: 16.002px; font-family: DeepSeek-CJK=
-patch, Inter, system-ui, -apple-system, BlinkMacSystemFont, 'Segoe UI', Ro=
boto, 'Noto Sans', Ubuntu, Cantarell, 'Helvetica Neue', Oxygen, 'Open Sans'=
, sans-serif;" start=3D"1">
<li>
Embedded MySQL at E=
ach Location
<ul>
<li>
Handling crashes, security,=
 and encryption.
</li>
</ul>
</li>
<li>
Replication &amp; S=
ynchronization
<ul>
<li>
DB-to-DB replication, paral=
lel processing, and locking mechanisms.
</li>
</ul>
</li>
<li>
Multi-Layer Storage=

<ul>
<li>
On-Machine &rarr; Cloud &ra=
rr; Physical Online Server (Auto/Scheduled Sync).
</li>
</ul>
</li>
</ol>
<hr style=3D"color: #404040; font-size: 16.002px; font-family: DeepSeek-CJK=
-patch, Inter, system-ui, -apple-system, BlinkMacSystemFont, 'Segoe UI', Ro=
boto, 'Noto Sans', Ubuntu, Cantarell, 'Helvetica Neue', Oxygen, 'Open Sans'=
, sans-serif;" />
<h3 style=3D"color: #404040; font-size: calc(var(--ds-md-zoom)*16px); font-=
family: DeepSeek-CJK-patch, Inter, system-ui, -apple-system, BlinkMacSystem=
Font, 'Segoe UI', Roboto, 'Noto Sans', Ubuntu, Cantarell, 'Helvetica Neue',=
 Oxygen, 'Open Sans', sans-serif; font-weight: var(--ds-font-weight-strong)=
;">Cloud Readiness</h3>
<ol style=3D"color: #404040; font-size: 16.002px; font-family: DeepSeek-CJK=
-patch, Inter, system-ui, -apple-system, BlinkMacSystemFont, 'Segoe UI', Ro=
boto, 'Noto Sans', Ubuntu, Cantarell, 'Helvetica Neue', Oxygen, 'Open Sans'=
, sans-serif;" start=3D"1">
<li>
Private Cloud Setup=

<ul>
<li>
Physical servers, multiple =
VMs, network topology, DB servers, proxy servers, load balancers.
</li>
</ul>
</li>
<li>
Public Cloud Option=
s
<ul>
<li>
Azure / AWS integration.
</li>
</ul>
</li>
<li>
Scalability</strong=
>
<ul>
<li>
Clustering, microservices v=
s. macroservices.
</li>
</ul>
</li>
</ol>
<hr style=3D"color: #404040; font-size: 16.002px; font-family: DeepSeek-CJK=
-patch, Inter, system-ui, -apple-system, BlinkMacSystemFont, 'Segoe UI', Ro=
boto, 'Noto Sans', Ubuntu, Cantarell, 'Helvetica Neue', Oxygen, 'Open Sans'=
, sans-serif;" />
<h3 style=3D"color: #404040; font-size: calc(var(--ds-md-zoom)*16px); font-=
family: DeepSeek-CJK-patch, Inter, system-ui, -apple-system, BlinkMacSystem=
Font, 'Segoe UI', Roboto, 'Noto Sans', Ubuntu, Cantarell, 'Helvetica Neue',=
 Oxygen, 'Open Sans', sans-serif; font-weight: var(--ds-font-weight-strong)=
;">Integration Requirements</h3>
<ol style=3D"color: #404040; font-size: 16.002px; font-family: DeepSeek-CJK=
-patch, Inter, system-ui, -apple-system, BlinkMacSystemFont, 'Segoe UI', Ro=
boto, 'Noto Sans', Ubuntu, Cantarell, 'Helvetica Neue', Oxygen, 'Open Sans'=
, sans-serif;" start=3D"1">
<li>
RF Cards/Bands (Fut=
ure Use)
</li>
<li>
Mobile Scanning App=
s &amp; Devices&nbsp;(Sunmir, Datalog, Memor, Price C=
heckers)
</li>
<li>
Thermal Printers</s=
trong>&nbsp;(POS, Label, Kitchen Printers &ndash; Ribbon/Ribbo=
nless)
</li>
<li>
Self-Service Kiosks=
&nbsp;(Ticket Regeneration for Queues)
</li>
<li>
Payment Gateway Int=
egration
</li>
<li>
Third-Party APIs</s=
trong>&nbsp;(SSO, Google, SMS, WhatsApp)
</li>
<li>
SMD Programming Mod=
ule&nbsp;(IP Configuration, Multi-Device Data Transmi=
ssion)
</li>
<li>
Voice Generation</s=
trong>&nbsp;(Text-to-Speech &ndash; English &amp; Urdu)
</li>
</ol>
<hr style=3D"color: #404040; font-size: 16.002px; font-family: DeepSeek-CJK=
-patch, Inter, system-ui, -apple-system, BlinkMacSystemFont, 'Segoe UI', Ro=
boto, 'Noto Sans', Ubuntu, Cantarell, 'Helvetica Neue', Oxygen, 'Open Sans'=
, sans-serif;" />
<p style=3D"color: #404040; font-size: 16.002px; font-family: DeepSeek-CJK-=
patch, Inter, system-ui, -apple-system, BlinkMacSystemFont, 'Segoe UI', Rob=
oto, 'Noto Sans', Ubuntu, Cantarell, 'Helvetica Neue', Oxygen, 'Open Sans',=
 sans-serif;">Please let me know if you need any further clarification. Loo=
king forward to your feedback.
<p style=3D"color: #404040; font-size: 16.002px; font-family: DeepSeek-CJK-=
patch, Inter, system-ui, -apple-system, BlinkMacSystemFont, 'Segoe UI', Rob=
oto, 'Noto Sans', Ubuntu, Cantarell, 'Helvetica Neue', Oxygen, 'Open Sans',=
 sans-serif;">Best regards, Tauseef Anwar</st=
rong>
</body></html>

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